| A | B |
| Serif Font | A font style that has small attributes at the tops of each letter. |
| Committe Reports | Progress reports presented by sub-committee chairs. |
| MLA | A style used for reports that dictates specific punctuation styles, abbreviation uses, headings, margins, and arrangement of text. |
| Research Report | A multi-page document that usually contains severa sub-topics of information related to one main topic. |
| Parenthetical Citation | Reference note keyed in which they occur. |
| Table of Contents | Used to accompany a report, documet, or manuscript to list the topics and subtopics in the order in which they occur. |
| Endnotes | Used to add commentary and are included at the end of a document. |
| Works Cited | Used to accompany parenthetical citations. |
| Mail Merge | A feature that allows a user to create mass mailings of letters, mailing labels, and other documents and personalize the information in each. |
| Macros | Tools that allow a user to program repetitive tasks into the computer's memor so that they can be quickly accomplished. |
| Footnotes | Notes that appear at the bottom of the page of the body of the report. |
| Track Changes | A feature used when editing documents that allows the user and other editors to view changes that have been made to the document. |
| Software Support Features | Tools in a software package that add efficiency and reduce unnecessary duplication of repetitive tasks in document processing. |
| Wizards | These use a template and add helpful prompts for the user. |
| Templates | This contains fields that are completed by the user. |
| Comments | A feature used to add editorial remarks to a document. |
| Search and Replace | A feature that allows global edits to a document. |
| Format Painter | A feature that allows a user to copy the format of text to other areas in a document. |
| Styles | Global formats for headings and other text within a document. |
| Thesaurus | A handy feature that provides alternative word choices in a document. |