| A | B |
| _______ a document involves correcting grammar, spelling, punctuation, format, and mechanics. | Proofreading |
| The third phase of the 3-x-3 writing process includes revising, proofreading and ______. | evaluating |
| _______ means improving the content and sentence structure of your message. | Revising |
| ______ is the process of analyzing whether your message achieved its purpose. | Evaluating |
| The KISS formula refers to Keep It Short and _____ | simple |
| One of teh first revision tasks is to assess the _______ of your message to ensure that it will be immediately understood. | clarity |
| Letters, memos, and e-mail messges should use _______ -person constructions such as I and we. | first |
| Business messages should be _______, meaning that they make their point in the fewest possible words. | concise |
| Sentences beginnings such as there is and it is are example of opening _______. | fillers |
| Avoid ________ such as advance warning and consensus of opinion. | redundancies |
| Compound _________ such as despite the fact that and for the amount of are wordy phrases that may be better expressed in single words. | prepositions |
| We made a decision to demonstrates a common writing problem. It needlessly transforms a(n) _______ into a noun phrase. | verb |
| A shorter form for give consideration to is to _______ | consider |
| Words such as oer your request, please do not hesitate to, and enclosed olease find are examples of ________ business phrases. | trite |
| To achieve ___________, match nouns with nouns, verbs with verbs, phrases with phrases, and clauses with clauses. | parallelism |
| Capital leters, underscores, boldface, and italics are examples of _________ highlighting techniques. | graphic |
| __________ and bulleted lists can be used to organize information and aid comprehension. | Numbered |
| The Gunning Fog Index is a(n) _________ measure. | readability |
| Careful proofreaders should look for problems with spelling, grammar, punctuation, names and numbers, and _________. | format |
| The best way to evaluate the sucess of your communication is through _________. | feedback |