| A | B |
| associate | all people that work at PETCO |
| manager | supervises and manages the store and all associates |
| SKU | numbers on a product |
| product/item/merchandise | what is sold at PETCO |
| UPC (barcode) | group of lines that are on most products that gets scanned at the register |
| price check | any item that gets scanned at the register to find out its price |
| care sheet | a sheet with information on it about animals and animal care |
| blue dots | when an item is out of stock, the SKU is scanned and and then a blue sticker is placed where the item once was and the item is ordered |
| scanner | part of the register that is used to ring customers up and give price checks |
| handheld | a portable scanner |
| front and face | bringing items to the front of the shelf and placing them where they belong |
| companion animals | animals that can be picked up and held and are common pets |
| PALS | PETCO Animal Lovers Save - a program that gives customers discounts on sale items |
| pegs | a 6-inch or 12-inch metal hook for hanging merchandise |
| lifting | spread feet shoulder width apart, keep back straight and bend with your knees |
| overstock | too much product for the place in which it belongs |