| A | B |
| Integrity | Adherence to a code of moral values. You do what is right, even under pressure. |
| Ethics | A reflection of a person’s integrity |
| Exempt | An employee who is usually not paid overtime and is usually classified as an administrative or professional employee. |
| Dilemma | A situation where one way or the other a person is bound to create a problem for himself or herself |
| Larceny | Theft |
| Larcenist | A thief. |
| Grand larceny | A legal term for stealing something of great value |
| Petty larceny | A legal term that describes the theft of something of lesser value or importance |
| Diversity | The term applied to an increasingly varied social and cultural makeup of the workforce |
| Egocentric myopia | A term that means that we see and appreciate only what is close (our immediate environment) which gives a distorted impression of being more important than we really are. |
| Ethnocentrism | term which proclaims the assumption that one’s own worldview is the only view |
| Cultural | Conflict that occurs because of cultural differences |
| Discrimination | A term that simply means to recognize differences; however, this term in the world today has taken on a negative meaning as a word used to describe unfair treatment of a particular person or group due to race, gender, religious affiliation, or physical disability. |
| Prejudice | A term that is often used in connection with discrimination; means to prejudge or form an opinion without taking the time or effort to judge in a fair manner. |
| Stereotyping | A situation that occurs whenever someone thinks of all members of a group as having the same characteristics, rather than viewing the members of the group as unique individuals. |
| Affirmative action | A hiring policy that many private and public employers use to correct the effect of past discrimination against minorities and women. Plans are set up to eliminate the barriers that are limiting to minority applicants and current employees |
| Reverse discrimination | Barring qualified individuals from being hired because they are not from a minority group |
| Ageism | Discrimination according to age which may affect the young or the older worker. |
| Sexual harassment | Coerced, unethical, and unwanted intimacy; not only an issue of sex but also an issue of power. |
| Subtle discrimination | Discrimination that is not obvious and is seldom brought out in the open; it is based on appearance, values, or some other personal characteristic |
| Positive resistance | Clearly recognizing and confronting discrimination |
| Aptitude | A natural talent, ability, or capacity to learn. |
| Aptitude tests | Measurement of your ability to learn something |
| Job lead | Information about a possible job opening |
| Networking | The process of sharing and exchanging job information |
| Employment Agency | A business that brings together a potential worker and an employer to fill a job opening |
| Cold canvassing | Stopping at the human resources offices of companies or organizations in the area where you wish to work, and completing an application to let them know that you are looking for a job. |
| Resume | A written summary of your education, work experience, and other qualifications for a job. |
| Application form | Form used by employers to get the basic information about people who apply for positions in their place of business |
| Negotiable | On an application, a term used to mean you wish to discuss salary. |
| Letter of application | A letter of introduction sent with a resume; a cover letter |
| Salutation | On a letter, the greeting to the receiver of the letter. |
| Occupational Outlook Handbook | Source containing job descriptions, earnings, and anticipated job prospects |
| Open-ended question | A question that requires more than a yes or no answer or a one word answer; used in interview situations. |
| Job description | A written explanation of the tasks, duties, and responsibilities performed on a specific job; the content and essential requirements of a specific job or position. |
| Workplace politics | An undefined force in an organization that develops because people want to protect themselves or gain power |
| Performance appraisal | An official evaluation of your work |
| Career path | A plan that will lead to a position with more responsibility, satisfaction, or income |
| Severance pay | An allowance that may be payable to a terminating employee |
| Leadership | The ability to lead or direct others on a positive course |