| A | B |
| advocate | one who pleads or intercedes on another's behalf |
| affect | the external expression of emotion or mood |
| aphasia | impairment or loss of ability to speak, express oneself on paper, or comprehend spoken or written language because of disease or injury of the brain centers |
| body language | the espression of thoughts or emotions by means of posture or gestures |
| collaborate | to work together, especially in an intellectual endeavor |
| confidentiality | principle in medical ethics that the information a patient reveals to a physician or nurse is private and has limits on how and when it can be disclosed to another |
| congruence | in agreement or harmony, such as "his facial expression (smile) is in congruence with his statement that he is happy |
| dysphasia | impairment of speech, either in lack of coordination in forming words or failure to arrange words in their proper order as a result of a lesion in the brain |
| empathy | identification with and undertstanding of another's situation, feelings, and motives |
| feedback | the return of information about the result of a process or activity or the perception of the result of an interaction |
| input | contribution of information; a comment or viewpoint |
| kardex | a type of index card file that contains current data on each patient on a unit, including the ordered treatments, medications, and nursing care plan |
| nonverbal | communication without words, I.e., by gesture, expression body position, or movement |
| report | verbal information concerning what has been done and what is to be done for each patient, which is given at the end of a shift by the departing nurses to the oncoming nurses |
| self-esteem | pride in onself; self-respect |
| therapeutic relationship | a connection between a patient and a nurse that enhances healing for the patient |
| verbal | associated with words, i.e. verbal communication |