| A | B |
| Image is translated as a fluctuating electronic signal | Analog |
| To make notations about previous action taken or facts that will assist the reader | Annotate |
| Allows you to copy multipage documents without having to lift & lower the platen cover for every sheet | Automatic Document Feeder (ADF) |
| Provides evidence that an item has been mailed | Certificate of Mailing |
| For materials that have no monetary value but for which you need a record of delivery | Certified Mail |
| Allows the mailer to collect the price of goods and/or postage on the item ordered by the addressee when delivered | Collect on Deliver (COD) |
| High-performance machines generally found in specialized copy/duplication centers or print shops | Copy-duplicators |
| Copies per minute | Cpm |
| Transfers data as a series of bits rather than as a signal | Digital |
| Copying on both sides of a sheet of paper | Duplexing |
| Serves as a flag for the recipient that an item is enclosed or attached | Enclosure or attachment notation |
| USPS service that offers next-day delivery by 3 p.m. to many destinations | Express Mail |
| Includes letters, greeting cards, large envelopes, & pages that weigh 13 ounces or less | First-Class Mail |
| Service that takes from one to two days for most major international markets & three days for other international destinations | Global Express Guaranteed (GXG) |
| A high-speed service for mailing time-sensitive items to international locations | Global Express Mail (EMS) |
| Accelerated airmail service that provides a reliable and economical way of sending correspondence, printer matter, & merchandise that weighs four pounds & under to over 51 countries & territories worldwide | Global Priority Mail (GPM) |
| Produces approximately 50 to 140 cpm and 500,000 ppm | High-volume Copier |
| Began in the last quarter of the twentieth century when information become easily accessible through computers and computer networks | Information Age |
| People who seem to revel in having a tremendous amount of information on a variety of topics | Information Junkies |
| A service to individuals who pay a special fee to obtain reimbursement for lost or damaged mail | Insured Mail |
| Copier that produces 18 to 30 copies per minute and 5,0000 to 10,000 pages per month | Low-volume Copier |
| Lets you change the color of specific sections of a document to highlight these areas | Marker Editing |
| Allows you to block out areas of sensitive or confidential information | Masking |
| Produces approximately 25 to 60 cpm and 80,000 ppm | Mid-volume Copier |
| Optical character reader | OCR |
| Mail handled by an outside firm | Outsourcing |
| Merchandise, catalogs, other printed material | Package Services |
| Little paper, with most documents stored electronically | Paperless Office |
| Pages per month | Ppm |
| All First-Class Mail exceeding 13 ounces is designated Priority Mail | Priority Mail |
| Available for First-Class or Priority Mail; provides maximum protection & security for valuable items | Registered Mail |
| Service that provides the mailer with evidence of delivery | Return Receipt |
| Cuts paper into strips or confetti-like material | Shredder |
| Provides signature proof of delivery as well as the date & time of delivery or attempted delivery | Signature Confirmation |
| Mail in which sender does some of the preparing, sorting, & entering of the mail for lower postal cost | Standard Mail |
| United State Postal Service | USPS |