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OST 289 - Chapter 13 - Office System Management Terms

AB
An outline of what will occur at a meetingAgenda
Type of conference in which an unlimited number of participants use a voice input unit to participate in a meetingAudioconference
Written policies and procedures that clearly define how board meetings are to be conductedBylaws
Work best when the purpose of the meeting is to generate ideas and discussion in a relatively informal meetingCircular and Oval Arrangements
One member of a team of two members who are in chargeCo-leader
Established for an ongoing purpose; e.g., a workplace may have a safety committee that meets regularly to identify and address safety concernsCommittee
Identification with and understanding of another's situation, feelings, and motivesEmpathy
An individual who has managerial authority in an organizationExecutive
Interacting with people who are in the room with youFace-to-face Meetings
A group with dissimilar backgrounds and experiencesHeterogeneous Group
A group with similar backgrounds and experiencesHomogeneous Group
Individual who is in charge of the meetingLeader
A record of a meetingMinutes
Individuals who take part in a meetingParticipants
Teams frequently used to accomplish a specific taskProject Teams
Allows the leader to maintain control because she or he sits at the head of the tableRectangular Arrangement
Work well for small groups of six to eight peopleSemicircular and U-shaped Arrangements
The ideas and products of a group of people developed through interaction with each otherSynergy
A committee formed to deal with a specific issue or problemTask Force
Individual who heads a team that is charged with getting some type of task accomplishedTeam Leader
System of transmitting information through a video camera, a microphone, and speakers mounted on the individuals' computerVideoconference
A meeting that takes place over the WebWebmeeting
A type of broadcast that is similar in nature to a television broadcast, except it takes place over the WebWebcast
Allows for conducting a seminar over the WebWebinar


Office Administration & Medical Office Administration
Southeastern Community College
Whiteville, NC

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