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Java Games: Flashcards, matching, concentration, and word search. |
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Recognizing Difficult Customer Behavior
There are many types of difficult customers. Recognizing them is the first step towards turning then into happy and satisfied customers. Test your skill by matching the behavior to the customer type.
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| A | B |
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| Ranter | Loudly complains |
| Quarreler | Argues about everything from pricing to delivery |
| Silent One | Quietly disgruntled |
| Muscler | Pushes their way to the front of the line |
| Service Hog | Insists on being waited on, even when they aren't first |
| Hardheaded | Won't take no for an answer, won't listen to advice |
| Finicky | Nothing will satisfy them, nothing is right |
| Demonic | Mean spirited, may call you names, devil in their eye |
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