| A | B |
|---|
| Supportive | Listens; stands with and behind others |
| Confidence builder | Builds & sustains self-image of others |
| Mutuality | Respects needs of each in true partnership |
| Perspective | Recognizes technology benefits in the "Big Picture" |
| Risk-taking | Promotes safe environment for trying new skills |
| Patience | Copes with stress of work demands and learning |
| Respect | Values others' abilities |
| Confidentiality | Protects information of others |
| Involvement | Collaborates without controlling |
| Timeliness | Meets on "as needed" basis, "just-in-time" |
| Enthusiasm | Inspires interest and optimism |
| Openness | Promotes interaction and questioning |
| Humor | Relieves tension, embarrassment, and stress |
| Humility | Promotes others, not self |
