| A | B |
|---|
| motivation | the set of factors that cause a person to act in a certain way. |
| work team | a group of individuals who cooperate to achieve a common goal. |
| achievement need | take personal responsibilty for work, set personal goals, and want immediate feed-back on work. |
| affiliation need | concerned about relationships with others and work to get along well and fit in with a group. |
| power need | want to influence and control others and to be responsible for a group's activites. |
| hygiene factors | provide dissatisfaction when they do not meet employee needs but are unable to provide satisfaction when provided to employees. |
| motivators | factors that result in satisfaction. |
| work rules | regulations created to maintain an effective working environment in a business. |
