| A | B |
| Excess | an amount of money that insurance companies deduct from claims |
| Exclusions | activities, conditions or events that will not be covered by the insurance company. |
| ABI | Association of British insurers |
| Benefits | The amount covered, i.e. the maximum the insured could receive in the event of a successful claim |
| Cancellation | To call off the proposed travel arrangements before they have started |
| Claim | A formal request for compensation or reimbursement of claimable expenses under the terms and conditions of the insurance |
| Claimant | The person making the claim |
| Clause | One section of the formal insurance policy |
| Compensation | Sum claimed in compensation for injury or death |
| Curtailment | Cutting short travel arrangements after they have started |
| Damages | Sum claimed in compensation for injury/death |
| EHIC | European Health Insurance Card |
| IPT | Insurance Premium Tax |
| Insured | The person who is covered by the insurance |
| Insurer | the Company providing the insurance cover |
| Liability | State of being responsible or answerable |
| Loss Adjuster | The company that assesses the insurance claims on behalf of the underwriter |
| Premium | The cost of the insurance. |
| Reciprocal | Complementary or mutual agreements |
| Repatriation | To be returned to the country from which the client departed |
| Risks | These are the areas of cover undertaken by the insurers e.g. medical, baggage, etc. |
| Schedule | The areas of cover listed and detailed on the insurance policy or proposal form |
| Suing | The act of making a claim for damages or compensation through a court of law |
| Underwriter | The insurance company that writes the terms and conditions of the policy |
| Risks | These are the areas of cover undertaken by the insurers e.g. medical, baggage, etc. |
| Hazardous activties | Skiing, Rock climbing |
| Pre Exisiting condition | A exisiting illness a client has. |
| Free of charge on parent policy | Infants under 2 |