| A | B |
| advocate | a representative, spokesperson. (An ombudsman is an advocate) |
| advise | to give suggestions |
| allow | permit, let |
| belittle | to not respect someone, treat badly |
| refuse | to say no |
| talk down | belittle, disrespectful talk |
| threaten | to make someone feel in danger |
| preference | choice, what you like to do more |
| clutter | extra, unnecessary equipment or things |
| confront | to say something to someone in a threatening way; to tell someone they are wrong |
| accept | to take or receive |
| promote | encourage |
| Patient Bill of Rights | a document that gives a resident a choice and or control of their care while in a Nursing Home |
| ombudsman | a person who works with facilities to ensure resident rights |
| ethical manner | doing what is morally correct: right behavior |
| loss | when a person enters a nursing home they have to give up things they are used to having; like their car, home, furniture, animals, etc. |
| Right to information | a person has the right to see their own medical record |
| Right to refuse treatment | a person must give consent to be treated |
| consent | permission |
| Right to privacy and confidentiality | a nurse assistant must keep all information about their resident private. |
| Right to personal choice | residents can choose their own plan of care and make decisions about their daily time, care, and treatment. |
| Right to disputes and grievances | residents have the right to complain about care, ask questions about their care, and they cannot be punished for doing so. |
| Right to work or not to work | a person does not have to work for care, but they can if they want to . |
| Right to participation in resident and family groups | residents can take part in family and group activities and have the right to be helped in getting there |
| Right to care and security of personal possessions | residents have the right to have their personal items safe and treated with respect |
| Right to Freedom from Abuse, mistreatment, and neglect | freedom to be safe in the care of others |
| Right to Freedom from restraints | the resident has the right not to be restricted |
| advanced directive | a document stating a person's wishes about health care when that person cannot make his or her own decisions |
| care plan | the documented plan of care and treatments for a resident. |
| dispute | a disagreement |
| participation/participate | to take part in something |
| independent | to do things on your own |
| dignity | to show a person respect in all situations |
| financial exploitation | misuse/abuse of someone else's money or property |
| grievance | a complaint |
| restraint | restricts (limits) bodily movement |
| cope | to manage/handle a difficult situation |