| A | B |
| The way to prevent a computer virus from infecting your home computer is to: | Scan your computer frequently using a virus checker |
| Your computer does not turn on, what do you NOT do first? | Call your teacher |
| How should you store a CD? | In a protective case |
| Which of the following would help prevent hardware problems? | Periodically cleaning the dust out of the CPU |
| Cost is a major reason schools and businesses do not upgrade to newer software. | true |
| Which of the following software applications should be updated on a regular basis? | Anti-virus |
| What is the name of this storage device? | CD or DVD |
| What is the name of this storage device? | Internal hard drive |
| What is the name of this storage device? | Floppy disk |
| What is the name of this storage device? | Flash drive |
| To protect your data or documents in the case of power outage you should. | Save frequently, Back up your hard drive, Perform regular computer maintenance |
| If movie clips will not play on your computer, you will likely need | QuickTime or Windows Media Player |
| You are trying to login to a computer. You enter your user ID and password but are not able to login. The following are possible troubleshooting strategies | Retype more slowly, Check to see if Caps Lock is on, Recheck your ID/Password |
| You sit down at a computer and you can't move your cursor with your troubleshooting strategy would NOT be effective? | Bang mouse on table |
| You sit down at a computer and your screen is black. What is one troubleshooting strategy that you might try. | Check to see that the monitor is on, Check the power supply, Move the mouse to check for sleep status |
| You send a print job to the printer and nothing comes out of the printer. Which reason would not cause this. | The printer can't see the computer |
| You are word processing and the program freezes so that you cannot type. What is a troubleshooting strategy that you might try? | Force quit and restart the application |