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Chapter 13 Police Community Relations: Strategies for Success

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Police-Community Relationspublic relations, community service, community participation
Proactive policingprevent crime before occures
Public Relationspostive communications with public
Public Educationcrime prevention programs
Community Relationscombined efforts of public relations & human relations
Stereotypingcategorize before fully understnding
Prejudiceattitude based on limited information
Attitudesself-insulating and reinforcing
Rapportfrendly relationship from open communications
Formal Disciplinary Systemcomplaints are processed and resolved
Progressive Disciplinerepeated offenders more serious punishment
Internal Affairs Unitinvestigates complaints against officers
Citizen Review Boardmethod for processsing citizen complaints
Monitora public representive reviews dept performance
Cultural Awarenessunderstanding characteristics of other cultures
Authoritarianismfavors obedience over freedom
Tempered Authoritarianismused only when needed
Accountabilitycommunity hold police accountable


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