| A | B |
|---|
| business letter | a letter written by an individual representing a business firm |
| personal-business letter | a letter written by an individual representing himself or herself |
| block formatting | all parts of the letter begin at the left margin |
| heading | the address of the person writing the letter and the date |
| semi-block formatting | the heading, greeting, and closing are over to 3 1/2 and paragraphs are indented |
| modified-block formatting | he heading, greeting, and closing are over to 3 1/2 |
| complimentary closing | examples: sincerely, truly yours, in regards |
| salutation | greeting: To Whom it May Concern, Dear, Ladies and Gentlemen |
| comma | the punctuation that follows the closing |
| inside address | the address of the person receiving the letter |
| quadruple space | four enters after the date and closing |
| double space | after each part except between the signature line and the title line |
| 1 inch | the standard margins for a business letter |
| letterhead | A place on the letter than usually includes a company's name or a person's name and the address. Also, it usually includes phone numbers. |
| colon | the punctuation that follows the greeting |
| body | the part of the letter that contains the message of the letter |
| signature | hand written on the letter by the writer of the letter |
| enclosure notation | typed to let the reader know other items are included with the letter |
