| A | B |
| Management | includes the processes or functions of planning, organizing, leading, and controlling. |
| Planning | the act or process of creating goals and objectives as well as the strategies to meet them |
| Organizing | getting the resources arranged in an orderly and functional way to accomplish goals and objectives |
| Organizational Chart | shows how the firm is structured and who is in charge of whom |
| Top-level manager | responsible for setting goals and planning for the future as well as leading and controlling the work of others |
| Middle-level manager | carries out the decision of top management. |
| operational manager | responsible for the daily operations of a business. |
| Leading | Providing direction and vision. |
| Controlling | keeping the company on track and making sure goals are met. |
| Line authority | an organizational structure in which managers on one level are in charge of those beneath them |
| line and staff authority | organizational chart shows the direct line of authority as well as staff who advise the line personnel |
| centralized organization | a firm that puts the authority in one place- with top management |
| Decentralized organization | gives authority to a number of different managers |
| Departmentalization | divides responsibility among specific units, or departments |
| entry-level job | a beginner-level position |