| A | B |
|---|
| 2012 | T&T jobs to increase faster in demand than others through this year |
| general manager | oversees the entire hotel operations |
| front desk manager | manage the front desk staff and the reservations process |
| sales director | manage sales staff, who work on conventions, special events, and corporate accounts |
| human resource director | recruit, hire, and arrange training for staff, as well as oversee employee benefit programs, such as health insurance |
| financial manager | responsible for handling receipt of income and managing all expenditures of funds, including payroll and other expenses |
| communications manager | work for large corporations and serve as a liaison with the franchised hotel properties, write and edit newsletters and other company publications |
| internships | work-based experiences usually connected to a high school or college course |
| distributors | travel agents and travel suppliers who sell directly to consumers |
| travel suppliers | tour operators, cruise companies, airlines, hotels, and resorts that provide travel services |
| internet travel suppliers | information technology skills are critical to this important T&T area |
| corporate travel manager | include developing corporate travel policy, selecting the vendors or travel suppliers , and regluating employee business travel |
| travel journalism | a career writing for travel magazines, newspapers, and tv, and radio programs |
| freelance writers | submits articles to various publications, paid for each article |
| exhibit manager | manage budget for trade show portion of conference |
| CAD/CAM | computer aided design/computer aided manafacturing |
| event coordinator | concept development, marketing, project management and post event analysis |
| manager | creative problem solver who plans, organizes, leads, and controls business activities |
| planning | starts with company goals and mapping best way to reach goals |
| organizing | divides activities and responsibilities among employees |
| leading | modeling behavior and influencing people to follow through and complete tasks in most effective manner |
| controlling | setting standards, measuring and reporting the extent to which the standards are met, revising as necessary |
| continuous improvement process | what the four functions of management form? |
| manager | control costs, effective and efficient |
| union | a legal organization of workers that collectively represent workers to management |
| closed shop | when management makes an agreement with union to only hire union members |
| collective bargaining | right of union to be sole negotiator for all employees |
| managers members of unions? | Not usually |
| NLRB | National Labor Relations Board |
| Should you ever pay a fee to learn about jobs in T&T? | No |
| who makes more: high school grad or college grad | college grad |
| resume | written summary of education, accomplishments and work experience |
| cover letter | letter that should make a good first impression, expresses your desire for job and why you want to work for them |
| application | data collection form the employer provides to a potential employee |
| job interview | face to face time for you and employer to meet |
| professional organizations | organizations that will help you network with other people in the same or similar field of work |
