| A | B |
| Mail Merge | Create personalized mass mailings of letters, mailing labels, envelopes, etc. |
| Macros | Program repetitive tasks into the computer's memory so that they can be quickly accomplished with the touch of a couple of keys that the user has selected |
| Track Changes | When edititing documents, allows changes to be marked and reviewed |
| Search and Replace | Allows global edits to a document |
| Styles | Global formats for headings and other text within a document |
| Format Painter | Allows a user to copy the format of text to other areas in a document |
| Thesaurus | Provides alternative word choices |
| Comments | Adds editorial remarks |
| Templates | Document containing fields that are completed by the user |
| Wizards | Use a template and adds helpful prompts |