| A | B |
|---|
| Business Letter | a formal communication sent from one party (person or organization) to another |
| Research Report | a multi-page document about a particular subject or topic. It often includes sub-topics and supporting documents |
| Agenda | a list of topics, such as discussion points for a meeting |
| Memo | an informal communication used within an organization, usually attached to an email |
| Minutes | a detailed report of the actions and discussions that occurred during a meeting and the persons who attended |
| Table of Contents | a list of topics in a document in the order in which they are presented in the document. |
| Resume | a brief and accurate summary of educational and work experiences |
| Table | useed to organize data or information |
| Personal Business Letter | Communication from individual to a business or organization |
| Mail Merge | Mass producing of letters to all clients with individualized messages |
| email attachment | Memos are usually sent this way |
| Template | Predesigned layout - forms, letters, flyers, business cards, etc. |
| Macro | A shortcut that is created to help make repetitive tasks faster (Alt+H for memo headings) |
| Subject Lines | Gives reader a cue about the topic of letter or email |
