| A | B |
| Reports | Has a professional appearance which is used to convey information pertaining to a certain topic; length varies depending on the nature of the information it contains. |
| Letters | Carry information to people outside the company; written in a professional tone |
| Newletters | Sent to customers or stockholders to provide information and make special offers; informally written, can be laid out in columns |
| Resumes | Used by individuals to sell their skills and abilities to prospective employers |
| Block style letter | All parts are typed at the left margin; left and right margins are 1" |
| Letterhead | Paper with the Company’s name (the sender) and address already printed on it. May also include a slogan, and a picture or graphic |
| Date | Completely spelled out |
| Inside Address | The address of the person the letter is being sent to. |
| Salutation | The line of a letter containing the greeting and the recipient’s name; Dear Mr. Brown, To Whom It May Concern, etc. |
| Body | At least two paragraphs typed to the recipient containing the message you wish to express |
| Complimentary closing | The line of a letter containing the closing; Sincerely yours, Respectfully yours, etc. |
| Writer's identification | The writer’s name and job title. |
| Typist reference initials | The initials of the person who typed the letter; typed in lowercase letters |
| Enclosure notation | Used if the writer is enclosing another document with the letter; this part is only used if needed. |
| Copy notation | Used if the writer is sending the letter to someone other than who it is addressed to. |
| Heading | Includes the letterhead and the date |
| Opening | Includes the inside address and the salutation |
| Examples of Business correspondence | Reports, letters, newsletters, resumes |