| A | B |
|---|
| Egocentrism | Reason for poor listening |
| Message overload | Reason for poor listening |
| Preoccupation | Reason for poor listening |
| Physical distractions | Reason for poor listening |
| Hearing problems | Reason for poor listening |
| Faulty assumptions | Reason for poor listening |
| Lack of training | Reason for poor listening |
| Noise | Reason for poor listening |
| Bored | Reason for poor listening |
| inattentive | Reason for poor listening |
| worry | Reason for poor listening |
| poor health | Reason for poor listening |
| uncomfortable | Reason for poor listening |
| uninterested | Reason for poor listening |
