| A | B |
|---|
| Right | a power or privilege to which a person is entitled |
| Translate | to change from one language to another (writing) |
| Interpret | to convert spoken word from one language to another (speaking) |
| Interpreter | a person who interprets |
| Limited English proficient (LEP) individual | a person who speaks English less than "very well" |
| Language Access | a situation where a person who is limited English proficient receives services at a level equal to a person who is fluent in English |
| Telephonic Interpretation | interpreter services provided over the phone |
| Service | work performed to serve another person |
| Language Access Complaint | an administrative process that allows LEP individuals to report violations of the Language Access Act |
| Office of Human Rights | a D.C. government agency that investigates and enforces violations of the D.C. Human Rights Act and the D.C. Language Access Act |
| D.C. Language Access Coalition | a group of community-based organization that advocate for language access in the District of Columbia |
| Government agency | an administrative division of the government |
| Contractor | a person who enters a contract to provide services or supplies |
| I-Speak Card | a card that identifies the primary language spoken by the card carrier |
| D.C. Language Access Act | a local law that requires D.C. |
| Title VI | a provision of the 1964 Civil Rights Act that prohibits entities that receive Federal funding from discriminating on the basis of race, ethnicity, or national origin |
