| A | B |
|---|
| Resident Assessment Instrument | The care plan format regulated by the federal government and used in skilled nursing facilities. |
| Computer-based Patient Record | Electronic patient record housed in a system designed to provide users with access to complete and accurate data, practitioner alerts and reminders, clinical decision support system, and link to medical knowledge. |
| IOM | It defines healthcare quality as “the degree to which health care services for individuals & populations increase the likelihood of desired health outcomes & are consistent with professional knowledge.” |
| Clinical Quality Assessment | The process of determining whether the services provided to patients meet predetermined standards of care. |
| Utilization Management | Described as a group of processes used to measure how efficiently healthcare organizations used their resources. |
| Risk Management | The process of overseeing the medical, legal, and administrative operations within a healthcare organization. |
| Liability | This term means legal responsibility. |
| Standard | A written description of the expected features, characteristics, or outcomes of a healthcare-related service. |
| Clinical Protocols | Describe “generally accepted procedures” with steps explicitly recommended by an authoritative body, such as the medical staff. |
| AHRQ's Mission | To encourage research on the effectiveness of healthcare services and the outcomes of care. |
| National Guideline Clearinghouse | Represents a partnership among the AHRQ, the AMA & the American Association of Health Plans (AAHP). |
| JCAHO | Was established in 1952 and has continually evolved to meet the changing needs of healthcare organizations.. |
| NCQA | A private/non-profit organization who are dedicated to improving the quality of healthcare. |
