| A | B |
| An example of an Internet Service Provider | AOL |
| An example of an Internet browser | Internet Explorer |
| An example of a Search Engine | Google |
| HTML stands for | Hypertext Markup Language |
| URL stands for | Uniform Resource Locator |
| Firewall | A program that sits between your computer and the internet and protects against hacking and viruses. |
| Cache | the browser stores web pages you have already seen to speed up future access. |
| Cookie | a small file placed on your hard drive by a website so that you can be recognised the next time you visit. |
| Encryption | encoding a message to prevent people from being able to understand. |
| Newsgroups | Electronic bulletin boards. |
| Firefox is a | Browser |
| Modem | Converts digital computer signals into analogue phone signals and vice versa. |
| Reduce the chances of getting a virus from e-mail | by not opening attachments from unknown or suspicious sources. |
| Writing in capital letters is | considered as shouting. |
| A flame | is an inflamammatory or critical message. |
| Nettiquette | how to behave when using the internet and e-mail. |
| Calendar | Keeps a note of the dates and times of meetings and events. |
| Journal | keeps a record of your notes and thoughts for that day. |
| Tasks | to keep a list of tasks you are currently working on and those you still have to do. |
| CUL8R | An acronym meaning "See you later" |
| :-O | An emoticon signifiying a yell. |
| Signature file | a small file of text automatically added to every email message you send with your name etc. |
| A cell in a spreadsheet can contain | text,numbers or a formula |
| Printing a spreadsheet may involve | changing to landscape, gridlines and fit to 1 page. |
| Replicate | means to copy a formula to another cell or cells. |
| Four common functions used in a spreadsheet | SUM, AVERAGE, MAX and MIN |
| Two types of sorting data in a spreadsheet | Ascending and Descending |
| Using Conditional IF in a spreadsheet | The formula =IF(B2<50,"Fail","Pass") |
| Charts in a spreadsheet | make the figures more interesting and can display trends. |
| Print Preview | allows you to see on the screen what your document looks like. |
| Spell check | looks in a dictionary highlights words not found in its dictionary and offers alternatives. |
| Thesaurus | finds words with a similar meaning. |
| Search and Replace | replaces every occurrence of a word with another word. |
| text wrapping | allows you to insert graphics into a body of text. Wrapping can be "tight", "square" or "in line with text". |
| Bullet points | can be added to a list to make them easier to read. |
| Footer | Information found at the bottom of EVERY page. Might contain a page number or your name. |
| Header | Information found at the top of EVERY page. Might contain the title or company logo. |
| Margins | Occur at the top, bottom, left and right of a page. The width can be set by the user. |
| Fully justified text | both margins are straight. |
| Hanging paragraph | the first line is left aligned and the rest of the paragraph is indented. |
| First line indent | the first line is indented and the rest of the paragraph is aligned left. |