| A | B |
|---|
| culture | Belief, customs, and attitudes of a distinct group of people |
| business etiquette | Acceptable social behavior and manners in business |
| corporate culture | A company's shared values, beliefs, and goals |
| hierarchy | A formal chain of command with one person at the top |
| bureaucracy | A formal organization consisting of many levels of management |
| diversity | Variety of people with different backgrounds and identities |
| stereotype | Identify someone by a single trait or as a member of a certain group rather than as an individual |
| baby boom generation | People born between 1946 and 1964 |
| discrimination | Excluding someone on the basis of age, gender, ethnicity, or other difference |
| ageism | Discrimination on the basis of age |
| Equal Employment Opportunity Act | A federal law that prevents discriminating against workers on the basis of gender, ethnicity, or other difference |
| Americans with Disabilities Act (ADA) | A federal law that requires businesses to provide facilities for people with special needs |
