| A | B |
| Proof Reading | Checking work for errors |
| Business Letter | A formal letter |
| Letter to a friend | An informal letter |
| Agenda | A list of subjects to be discussed at a meeting |
| Minutes | Details agreed at a meeting |
| Footer | Information at the bottom of a page |
| Font | The style of the text |
| White space | Areas of a document where there is no text or graphics |
| Senders Address | The address of the person who sent the letter |
| Recipient Address | Address of the person who the letter is being sent to |
| Complimentary close | Yours faithfully or yours sincerely |
| Greeting salutation | Dear Sir / Madam or Dear Mr / Mrs |