| A | B |
| address book | allows storage of e-mail addresses |
| attachment | file that is attached and sent with an e-mail message |
| block style | letter style in which the date, closure and signature are typed on the left margin |
| data source | database that lists specific recipient information |
| desktop publishing | program used to create professional publications |
| email | means of communicating electronically over the internet |
| graphics | images that enhance a document or publication |
| horizontally centered | equal white space on left and right margins |
| letter | type of correspondence sent from one business to another |
| mailing labels | address labels that are attached to an envelope |
| mail merge | process that combines a word processing document with a data source |
| main document | in a mail merge, contains merge fields that act as placeholders for the recipient's name and address |
| memorandum | type of correspondence sent within a business |
| mixed punctuation | colon after the salutation and a comma after the complimentary close |
| modified block style | letter style in which the date, closure and signature are keyed at center point |
| one-page flyer | document that informs the public about local happenings or events |
| open punctuation | no punctuation after salutation or complimentary close |
| reference initials | initials of the typest, typed in lower case with no punctuation |
| vertically centered | equal white space on the top and bottom margins |