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AB
I/Obranch of psychology dealing with the workplace
CONSUMER BEHAVIORbranch of psychology dealing with the marketplace
APTITUDEability to do a task, even before being trained for it
HOLLANDwho developed a personality theory geared to vocational selection?
CLINICALbranch of psychology which performs psychotherapy
VOCATIONALcareer counseling
NICHEa small, targetable segment of the marketplace
PSYCHOGRAPHICmarket segmentation based upon personality type or trait
DEMOGRAPHICmarket segmentation based upon variables such as age, gender, geography
R "realistic"vocational personality type ideal for construction work
I "investigative"vocational personality type ideal for research work
A "artistic"vocational personality type ideal for a musciantor
S "social"vocational personality type ideal for a childcare worker
E "enterprising"vocational personality type ideal for a manager
C "conventional"vocational personality type ideal for a file clerk
CONJUNCTIVEproblem solving which minimizes risk by setting forth several criteria
AFFECT REFERRALdecision making based largely on emotion, impulse
LEXICOGRAPHICdecision making based largely on one specific criterion
BAYESIANdecision making based on multiple criteria; maximizes expected gain
BURNOUTemotional withdrawal of worker due to excessive stress
DETERMINISMthe position that choice is a delusion; heredity & environment determine everything
FREE WILLAdler, James & Maslow defended this position
GARDNERcriticized traditional IQ tests for only measuring a narrow range of multiple intelligences
GLASS CEILINGbarriers to advancement experienced by women & minorities
INTRINSICjob related motivation that comes from within
EXTRINSICjob related motivation such as pay
MASLOWhumanistic psychologist emphasizing the quest for self-actualization
SEGMENTATIONconsumer psychology divides up the marketplace into targetable niches
SIMONpeople don't always wait for the optimal alternative, but satisfice
SUPERthere are stages of career development
WAISWechler's Adult Intelligence Scale


Professor of Psychology
Crafton Hills College
Long Beach, CA

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