| A | B |
| Start-Up Meeting | On boarding new Client, introduce teams, begin developing the Start-Up Manual |
| Meeting Agenda | Adjustable to meet availability of Client participants |
| Relocation Service Agreement drafted | Once Prospect selects TheMIGroup |
| Prevent disappointment | Advise Client and attorney of service delivery timeline |
| Service delivery of some programs | Prior to signed Agreements should not begin |
| Begin service delivery before Start-Up | Potential for service failures |
| Typical employee relocation | Many details to manage |
| Start-Up Manual | Directions for the Client Service Team |
| TheMIGroup culture | “Right First Time” |
| Clients with modest relocation programs | Accelerated Start-UP Meetings |