| A | B |
| chatting | talking in real-time to other network users from all parts of the world |
| blogs | an online diary |
| podcasting | a method of publishing files to the internet allowing users to subscribe to a feed and recieve new files automatically. (video or audio) |
| discussion boards | online bulletin boards that provide a forum for users to post and respond to messages from other users |
| moderated discussion boards | an adminstrator and/or moderator monitor discussion threads for content and netiquette |
| un-moderated discussion boards | no adminstrator/moderator is present |
| text messaging | keyed messages relayed via a pager or cell phone |
| email | electronic exchange of messages and fiels that are connected to in the internet or other computer networks |
| header | the section of email that contains the addressee, author, date and subject |
| addressee | who the email is sent to |
| author | who the email is from |
| date | the date the message is created |
| subject | the topic of the message |
| carbon copy (cc) | notation for additional names |
| blind carbon copy (bcc) | notation for recipients that are hidden from view |
| body | the message of the memo |
| signature | the name and contact information of the sender |
| attachement | files that are sent along with the email |