| A | B |
|---|
| 3 primary funtions of police | law enforcement, order maintenance, & provision of service |
| Example of law enforcement | arresting suspect |
| Example of order maintenance | noise complaints |
| Example of service | welfare check |
| Conflict resolution | resolving dispute between 2 or more parties |
| Communication includes | words, voice, tone, & nonverbal clues |
| Tactical communication | distinguishes the difference between words and meanings |
| being attentive | concentrate on what is said |
| Being impartial | just listen without an opinion |
| Refflect back | restating what was said to you |
| Summarize | recognize what was important in conversation |
| Domestic Violence | violence between adult intimates |
| child abuse | physical or psychological mistreatment of child |
| Prowler | suspicious character |
| Runaways | largest number of missing children |
| National Crime Information Center | NCIC |
| Amber Alert | urgent bulletin of child abduction |
| Missing Person | someone that has disappeared for no known reson |
| Welfare check | insure person not seen is ok |
| Zero tolerance | aggressive enforcement minor violations |
