| A | B |
| Alternate Key | executes commands with other keys |
| Arrow Keys | moves the insertion point in the direction indicated by the arrow on each key |
| Backspace | Deletes the character to the left of the insertion point |
| Caps Lock | capitalizes all letters when locked down |
| Control Key | executes commands with other keys |
| Delete | Removes the character to the right of the insertion point |
| Enter/Return | Causes the insertion point to move to the left margin and down to the next line |
| Escape Key | closes a software menu or dialog box |
| Function Keys | Special keys located at the top of the keyboard that are used alone or with the Ctrl, Alt, and Shift keys to execute software commands |
| Gross Words a Minute (GWAM) | the number of standard words keyed in one minute |
| Hardware | The physical parts of a computer system such as the monitor, keyboard, and the hard drive |
| Home Keys | The keys where you place your fingers to begin keying; a s d f for the left hand and j k l ; for the right hand |
| Keyboarding posture | the correct seating position taught when developing typing skills |
| Service keys | special keys that allow you to use the computer to perform specific functions |
| Shift key | Makes capital letters and certain symbols when used with those keys |
| Software | Programs and routines that control the functioning of a computer |
| Space bar | inserts space between words and sentences |
| Tab key | moves the insertion point to a preset position |
| Word wrap | causes text to move automatically to a new line when the current line is full |