| A | B |
| Emoticon | A small icon composed of punctuation characters that indicate how an email should be interpreted |
| Filename | A unique name given to a document or file so it can be saved and retrieved |
| Format | The appearance of information such as bold or italics on a page or document |
| Hyperlink | Text or graphic on a web page that you can click on to jump or go to information on another web page |
| Firewall | Hardware or software that protects a computer or network from intruders or hackers, especially over the Internet |
| Word Wrap | In a document, when text hits the right margin and automatically moves to the next line |
| Spam | Unwanted email sent by an unknown person or business |
| Page Orientation | The direction (portrait or landscape) in which information is printed across the paper |
| Overtype Mode | An input mode in which the existing text is replaced as new text is added |
| Navigate | To move around a document electronically using arrow keys or the cursor |