| A | B |
| job lead | information about a job opening |
| networking | finding contacts among people you know, including family and friends, former employers, and professional people you know personally |
| public employment agencies | employment agencies supported by state or federal taxes that offer free services to both job applicants and employers |
| private employment agencies | employment agencies not supported by taxes, that must earn a profit to stay in business |
| resume | a brief summary of personal information, education, skills, work experience, activities, and interests |
| direct contact | the process of visiting potential employers in person or calling them on the telephone |
| standard English | the formal style of writing and speaking that you have learned in school |
| references | people who know your work habits and personal traits well and who will recommend you for the job |
| cover letter | letter that introduces you and allows you to say why you can do a good job for the company |