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marketing chapter 08

AB
Market Segmentationconsists of dividing a heterogeneous market into a number of smaller, more homogeneous submarkets.
Targetingone meanigful segments: concentrate its efforts on satisfying those selected parts of the market. focus an target
Target Marketmarket segment or group of buyers toward which an organization decides its marketing plan
Undifferentiated MarketingMarketing effort not for just one specific market, but designed to appeal to broad range of customers. appropriate when market lacks diversity
Concentrated MarketingMarketing mix and direction of marketing efforts and resources to appeal to single market segment
20/80 PrincipleIn marketing, a principle describing the fact that usually realitevly small percentage of customers accounts for disproportionately large share of a product
Major Fallacythe blind pursuit of the largest, or most easily identified, or most accessible market segment error lies in ignoring that other markets will be pursuing the same segment
Differentiatedmarketing effort in which a marketer selects more than one target market and developes a marketing mix for each also known as multiple market segmentation
Custom Marketinga marketing effort in which a marketer seeks to staisfy each customer's unique set of needs. each customer is an individual maket segment
Mass Customizationa strategy that combines mass production with computers to customize products for small market segments
Socioeconomic Variablesdemographic characteristics that reflect an individula's social position or economic standing in society
LifestyleAn individual's activities, interests, opinions, and values as they affect his or her mode of living
PsychographicsQuantitative measures of lifestyle
Geodemographic Segmentationa type of market segmentation in which consumers are grouped by demographic and lifestyle variables, such as income and age, and geographic variable
Behavior Pattern Segmentation (exe)heavy users vs. light users Zippo. Zippo found 30 percent of consumers were collecters. established collecter lighters
Segmenting Business Markets (4 ways)(1) geography, (2) organizational characteristics, (3) Perchase behavior and usage patterns,(4) Organizational predisposition or policy
Market Positionthe way cunsumers precive a brand relative to its competition
Head-to-Head Competitionpositioning a product to occupy the same market as a competitor
Repositioningchanging the market position of a product

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