| A | B |
|---|
| Critical thinking | Quickly evaluating circumstances, solving problems, and taking action |
| Career laddering | identifying other occupations in which you might be employed based on your interests, training and experience |
| Certificate of completion for MA program | What you receive upon completion of this course |
| Medical Assistant | A multi-skilled health professional |
| AAMA | American Association of Medical Assistants |
| Required to be a certified or registered medical assistant | Graduate from an approved MA program and pass the AAMA or AMT exam |
| Some personal qualities of a good MA | Intelligence, genuine smile, friendly attitude, empathy |
| Extra benefits that AAMA offers | professional publications and educational opportunities |
| 3 jobs of a multi-skilled health-care professional | Scheduling teleconferences for doctors in different locations, collecting and transmitting lab specimens, facilitating treatment for patients with physical disabilities |
| Hiring multi-skilled health professionals | How some medical practices reduce personnel costs |
| Examples of professionalism | Enrolling in classes to keep skills up to date, taking care of your health, maintaining personal hygiene and appearance |
| CMA (Certified Medical Assistant) certificate | Awarded by the AAMA |
| AAMA Areas of Competence list | ensures that personnel are qualified to perform their jobs |
