| A | B |
| Project Sponsor | Typically the senior manager in an organization who sees the strategic possibility of an idea and supports and directs the proposal from the initial stage to project completion. |
| Project Manager | Person who is responsible for the day to day project management and supervision of the project team. |
| Project Team | Internal organizational employees assigned to a specific project who carry out the activities of the project plan. |
| Empathy | The ability to identify with and understand another person’s feelings or issues. |
| Integrity | Maintaining high moral principles or professional standards |
| Accountability | The obligation of an individual, team or organization to assume responsibility for actions or activities and to disclose the results in a transparent manner. |
| Stakeholder | A person or group who has a direct interest or investment in an organization. Example are employees or customers of an organization. |
| Leadership | The ability to guide, direct and influence people. |
| Teambuilding | Activities to encourage people to work in a collaborative and cooperative manner to accomplish a goal or complete a task. |
| Situational Leadership | A leadership model based on the leader adapting their style to match the follower’s skill and knowledge level. |
| Autocratic leader | A leader who dominates employees. |
| Collaborative leader | A leader who works with employees and others in an organization in order to achieve mission and goals. |