| A | B |
|---|
| Filtering | listening for something specific but ignoring everything else. |
| Dreaming | half listening until some private association is triggered. |
| Derailing | changing the subject before the speaker has finished. |
| Mind-reading | second-guessing what they really mean rather than what they are in fact saying. |
| Placating | agreeing with everything but only because you are not really involved. |
| Being right | refusing to listen to suggestions, criticism and comments: anything but facing the fact that someone might have proved you wrong. |
| Judging | you already know this person is not worth listening to. |
| Sparring | so quick to argue or raise counterpoint that they never feel heard. Avoid replaying what you have just heard. |
