| A | B |
|---|
| Bibliography | - an alphabetical list of sources of information used in writing a report |
| Block Style | - a letter style in which all lines of the letter are aligned with the left margin |
| Body | - the message of the letter or memo |
| Business Letter | - a letter that is sent from one company or organization to another; a letter head is usually used on a business letter |
| Carpal Tunnel Syndrome | - the entrapment of the medium nerve in the carpal tunnel, swelling of the nerves and tendons will occur in the wrist |
| Complimentary Close | - the farewell of the letter; some examples are Sincerely, Yours truly, and Cordially, |
| Copy Notation | - a special notation at the end of a letter that indicates copies of letter was sent to the person(s) listed, usually noted by typing CC: |
| Dateline | - the date that the letter was created |
| DeQuervain’s Disease | - an overuse injury of the thumb extensor tendons, often occurs from repetitive tapping of the space bar |
| Double Spacing | - the type of spacing where you would manually press the enter key two times and a blank line would be between each keyed line |
| Enclosure Notation | - a special notation at the end of a letter that indicates that an item(s) is included with the letter, usually the word Enclosure |
| Envelope | - the paper covering for a letter to be sent through the mail |
| Ergonomics | - the science of designing equipment and workspace for a comfortable and safe working environment |
| Guide Words | - a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon |
| GWAM | - (Gross Words A Minute) the number of keystrokes a typist can make in a timed period; can calculate by dividing the total number of words keyed by the number of minutes that the typist was timed |
| Inside Address | - the name and address of the person or company receiving the letter (also known as the mailing address) |
| Left bound Report | - multi-page reports that are bound or stapled on the left side of the pages; the left margin is set wider to allow space for binding |
| Letterhead | - stationary that contains a company’s name, address, phone/fax number and email address |
| Line Spacing | - the vertical spacing between lines of text, there are 66 lines per page |
| Outline | - a supporting document in a report; it is usually placed after the title page and before the first page of the report |
