| A | B |
|---|
| C.O.D. | Cash on delivery. This means a person has to pay for something when it is delivered |
| code | a set of numbers or letters used to identify something |
| confirmation | proof |
| Express Delivery | a service that allows items to be delivered faster |
| fax | a piece of paper that is reproduced and sent to someone else using signals over phone lines |
| hotline | a phone line a person can call to get information quickly |
| mechandise | items for sale |
| minimum order | the smallest amount that a person can order |
| money order | a piece of paper a person can buy to send someone to pay for something |
| post office box | a box a person rents from the post office to have his mail put in |
| quantity | amount, how many |
| resident | a person living in a place |
| sales tax | money a person has to pay the government when he buys something |
| satisfaction guaranteed | a store promises that a person will be happy with the item he bought or if not, the item will be replaced or fixed or the money returned |
| shipping | a fee a person has to pay to have something delivered |
| subtotal | the amount of money a person has to pay for just the items he wants to buy, not including sales tax or shipping |
| toll-free | this phone call is free for the caller |
| web site | a location on the Internet |
