| A | B |
|---|
| Management plan | a business plan that divides a company into different departments run by different managers. |
| organizational chart | a chart that shows how a business is structured and who is in charge of whom |
| line authority | an organizational structure in which managers at the top of the line are in charge of those beneath them |
| centralized organization | an organization that focuses authority in one place, with top management |
| decentralized organization | an organization that gives authority to a number of units |
| departmentalization | dividing responsibilities in an organization among specific units, or departments |
| top-level managers | managers responsible for setting goals and planning the future for a company; they have the greatest responsibility |
| middle managers | managers who carry out the decisions of top management and oversee specific departments |
| operational managers | managers who are responsible for the daily operations of a business, such as supervisors and office managers |
| planning | creating goals, objectives, and strategies to meet them |
| organizing | arranging resources to accomplish goals and objectives |
| leading | providing direction and vision |
| controlling | monitoring progress to ensure goals are met |
| entry-level job | a beginner-level position |
