| A | B |
| conflict | disagreement between two or more people or a disagreement you have within your own mind |
| productive | positive, effective way of resolving a problem |
| destructive | negative, ineffective way of resolving a problem |
| avoidance | the process of trying not to deal with someone or something |
| confrontation | a hostile, argumentative situation (sometimes verbal; sometimes physical) between two people or groups of people |
| resolve | fix; make better; find an acceptable solution |
| escalate | to become greater; increase |
| abandoned | left alone; discarded |
| rejected | refused to accept something or someone |
| negotiation | discussion and arrangement of the terms of an agreement |
| mediation | the process involved when a third party helps two people or groups of people resolve their problems |
| put down | insult; mean remark |
| confidential | private; secret; something not to be discussed among others |
| dispute | fight; argument; conflict; confrontation; disagreement; debate |
| conflict resolution | the process of resolving a problem or dispute |
| technique | method of procedure; how something is done |
| alternative | another possible choice or solution |
| clarifying | making something clearer or easier to understand |
| problem solving | asking questions; brainstorming; figuring out the answer or solution to a problem |
| cause and effect | the reason something happens and the end result of it happening |