| A | B |
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| Spence wants to make a to-do list. He wants to provide columns on the to-do list that will allow him to check off his tasks as he completes them, log the time completed for each task, and record comments or reminders about each task. What document formatting is best for his to-do list? | Table |
| Scott has been assigned a project in his Accounting 101 class. He must prepare a profile of the company where he works that includes information about how the firm is organized, its size, and the experience and educational backgrounds of the accountants. Which document will Scott prepare? | Research Report |
| Which is an example of the replace feature? | Globally substituting the word "town" with the word "city" |
| Sean is keying notes in chemistry class on his laptop. he keyed the following chemical formula for carbon dioxide: CO2. What is the appropriate font format for the number in the formula? | Subscript |
| Shane keyed a document as a part of her report that will give a broad overview of the topics in the order in which they occur in the report. This is an example of a: | Table of Contents |
| Spence wants to place the title, "Staff Procedures for Office Document Processing" at the top of each page of a document he is creating. What feature will he use? | Header |
| Which information would be included in a memo? | CC |
| Scott uses company letterhead stationery to communicate rate increases to each client of the Ace Accounting firm. He should format the document as a: | Business Letter |
| Which document will Scott prepare for all attendees at the Banker's Association meeting to list the accountant who is responsible for presenting each topic? | Agenda |
| What additional font formatting is an appropriate for the report title below? | All Caps |
| What is an appropriate font format for the title of a document f the body is keyed in Times New Roman? | Sans Serif |
| Sally wants to add dark lines at the top and bottom of her class schedule. What formatting option will she use? | Borders |
| Susan is keying a 26 page document and wants to add a running title across the top left margin of each page. What format option should she use? | Header |
| Sandra wants to move a paragraph from the bottom of page 7 to the top of page 8. What feature will she use? | Page Break |
| What paragraph formatting is used by a sports manager to record game times, locations, and dates in separate columns in a document? | Tables |
| Which document is used by a high school senior who wishes to communicate with a college admissions board? | Personal Business Letter |
| Which document is used by the FBLA adviser to send members a short reminder about next week's meeting? | Personal Business Letter |
| Which document is used by the president of Ellen's Catering to prepare a list of the topics that will be discussed at the next staff meeting? | Agenda |
| Sheila uses her unique key combination, ALT + H, to create the headings for all of the memos she keys. This is an example of a: | Macro |
| Spence wants to inform employees about the company's hiring policy. Which form of written communicatin should he use? | Memo |
| Spence plans to create a list of the topics that will be addressed during the conference call. Which document should he use? | Agenda |
| Scott wants to introduce himself to the members of the Lyon's Club and inqure about entrance fees. Which form of communication should he use? | Personal Business Letter |
| When Scott prepares a document to communicate the directions to the Bankers' Association meeting, which is an example of an appropriate subject line? | Directions to the banker's Association |
| Sophie wants to thank her customers for using her company's products. What form of communication should she use? | Business Letter |
| Which is an appropriate font format to emphasize the pronunciation of the "e" in the word cafe'? | Accent |
| If Sandy wants to print a table that has 4 columns and 27 rows, which orientation should she select? | Portrait |
| What feature will Sage use to add page numbers to his report? | Headers |
| Waht paragraph formatting is used by a teacher to keep track of student names and assignments? | Tables |
| Which document is used by a manager to communicate a staff meeting to employees? | Memo |
| Which document is used by a secretary to record the proceedings at the monthly Rotary Club meetings? | Minutes |
| Which two documents have the most features in common? | Minutes and Agenda |
| Mass production of letters to all clients of a law firm with individualized messages is an example of: | Mail Merge |
| Which information would be included in a personal business letter? | Dear Mr. Jean |
| What component does an agenda have in common with a table of contents? | List of topics |
| What component does an itinenary have in common with an agenda? | Date |
| Which document is NOT considered a support document to a report? | Agenda |
| Scenario 5: Sherry is keying a short document for her staff about procedures for adding toner to the copy machine. In Scenario 5, what should Sherry include as the subject of her document? | Procedures for adding toner |
| Scenario 5: Sherry is keying a short document for her staff about procedures for adding toner to the copy machine. In Scenario 5, which type of document should Sherry use? | Memo |
| Scenario 5: Sherry is keying a short document for her staff about procedures for adding toner to the copy machine. In Scenario 5, how should Sherry format the procedures for adding toner in the copier? | Bullets/Numbers |
| Scenario 5: Sherry is keying a short document for her staff about procedures for adding toner to the copy machine. In Scenario 5, how should Sherry distribute the document? | Attachment to an email |
| Scenario 7: Sharon wants the service technicians to complete a service call report that describes their arrival time, contact person, the serial number of the machine that was repaired and the time required to service the machine. In Scenario 7, Sharon wants to notify the service technicians about the procedures for completing and communication and submitting the call report. What form of communication should she use? | Memo |
| Scenario 7: Sharon wants the service technicians to complete a service call report that describes their arrival time, contact person, the serial number of the machine that was repaired and the time required to service the machine. In Sceario 7, to create a form for use in collecting the information, Sharon will use a: | Template |
