| A | B |
|---|
| Integrity | firm adherence to a code of moral values |
| Honesty | straightforwardness of conduct; adherence to the facts |
| Accountability | an obligation or willingness to accept |
| Dependability | reliable |
| Flexibility | ready to adapt to new, different or changing requirements |
| Quality | a commitment by everyone in the organization to exceed customer expectations |
| Esteem | the degree to which people value themselves and others. Part of a person's self-concept |
| Attitude | a person's outlook on olife that shows how he or she feels and thinks about other people and situations |
| Self-concept | recognition of both your strengths and weaknesses. Acceptance and feeling good about yourself |
| Self-talk | made up of all of the negative and postive thoughts we have about ourselves |
| Values | things that each person believes to be true and important |
| Termination | the end of employment or the loss of a job |
| Penalty | a loss or hardship due to some action; such as breaking company rules or policies |
| Reprimand | a severe expression of disapproval |
| Punctuality | being on time |
| initiative | making oneself do what is necessary |
| knowledge | knowing somehting gained through experience or association |
| benchmarks | standards by which performance may be measured |
| work | an activity done to produce or accomplish something |
| privilege | a right that is given as a benefit or favor |
