| A | B |
| fringe benefits | nonwage payments such as sick time, vacation, insurance |
| seniority | holding of privileges based on the number of years a worker has been employed |
| collective bargaining | union leaders speak for all the members they represent |
| mediation | negotiators call in a neutral third party to listen to both sides |
| arbitration | calls for the assistance of a negotiator to arrive at a contract |
| strike | union members stop working until contract demands are met |
| primary boycott | organized effort to stop purchases of a firm's products |
| secondary boycott | refusal to buy the goods or services of any firm that does business with a company whose employees are on strike |
| coordinated campaigning | the use of picketing as well as boycotts |
| lockout | an employer closes a company's doors to striking workers until negotiators reach a contract agreement |
| injunction | court order to prohibit strike |