| A | B |
|---|
| over reassuring | gives false hope |
| giving approval | may cause patient to strive for praise and stop progressing |
| disapproving | passes judgement about patient |
| agreeing/ disagreeing | may give impression that they are right/wrong based solely on your opinion |
| advising | telling the patient what to do |
| probing | may be asking about something the patient doesn't want to talk about |
| defending | defensiveness may make the patient stop communicating |
| making stereotyped comments | throwing out automatic, mechanical cliche responses |
