| A | B |
| Hardlines | departments located around the back half of the store’s perimeter |
| Softlines | clothing and accessories departments; “Ready to Wear” |
| ARS | Apparel Retrieval System; a moving rack where clothing is stored |
| Receiving Area | where trucks are unloaded |
| Stock Room | where new merchandise is processed and stored |
| Sensors | security tags affixed to products; they help eliminate theft |
| Sensoring | putting sensors on the merchandise |
| U-boats | U-shaped carts on wheels used for moving products |
| Z-racks | rolling racks with Z-shaped base used for moving products |
| Jean Carts | shelved carts for folded merchandise |
| Damages | returns |
| Vendor | company that Kohl’s buys their merchandise from |
| Unit | one piece of merchandise |
| Intimates | pajamas and undergarments |
| Strike Point | main focal fixture (mannequin or display mainly in the center or on corners in the store) |