| A | B |
|---|
| Planning | Analyzing information and making decisions about what needs to be done |
| Strategic planning | Developing long-term goals that focus on the broad picture of the business |
| Operational planning | Developong short-term goals for specific job task for each area of the business |
| SWOT analysis | The examination of strengths, weakness, opportunities, and threats for the business |
| Organzing | Determined how to most effectively accomplish goals and systematically arranging the resources of the business to complete the work. |
| Centralized organization | Business structure under which all major planning and organizing decision are made by top management. |
| Decentralized organization | Business structure under which the business operations are divided into smaler units and local managers are reponsible for the planning and organizing decisions |
| Flatterned organizations | An organization with fewer levels of management than customary structure |
| Organizational Chart | A flow chart that depicts the structure of a business listing job classifications and reporting relationships of the personnel |
| Line organization | Organizational structure in which the chain of command is a direct line from top management to the lowest level employee |
| Line-and-Staff organization | Organizational structure in which staff specialist are added to the line organization |
| Matrix organization | A method of organzing in which employees are placed in teams for specific projects |
| Team organization | A method of organizing in which employees are placed in permanent work groups |
| Self-directed work teams | Empoweres work teams with complete control over their assigned workload |
| Responsibility | The duty or obligation for an assigned task |
| Authority | The power to enforce rules, make business decisions, and assign tasks to subordinate staff members |
| Accountability | Responsibility for the outcomes of assigned tasks |
| Unity of command | Each employee has only one supervisor |
| Span of control | The number of employees assigned to a supervisor at any given time |
| Implementing | Carrying out the business's plan and providing guidence to help employees work effectively to acheive the goals |
