| A | B |
| Physiological need | The need for food, water, and shelter |
| security need | The need to feel safe and free from harm |
| Social need | The need to belong, to have friends, to love, and to be loved |
| Self-actualization need | The need to grow, to be creative, and to a to achieve one's potential |
| Esteem need | The need for recognition and respect from others |
| Achievement need | Motivation in which individuals take responsibility for their work, set goals, and require instant feedback on thier work |
| Affiliation need | Motivation in which individuals are concrened with interpersonal relationships and a need to get along well with others |
| Power need | Motivation factor for individuals who want to nfluence and control others and like to be responsible for the group |
| Hygiene factors | factors that do not lead to higher levels of motivation by their presence, but that create dissetfaction when missing |
| Internal Motivators | Factors that increase job satisfaction and are related to what people actually do on the job |
| Controlling | Evaluating progress, determining whether goals were achieved, and taking corrective action to improve performance |
| Quantity Standard | A measurement in units established to evaluate achievement of objective |
| Quality Standard | A measure of excellence established to control errors or imperfections in products |
| Time Standard | A Measurement to establish the allotment of time for completing job tasks |
| Cost Standard | A limit placed on costs for the completion of job tasks to streamline the business and maximize profits |