| A | B |
|---|
| Good class discussion | People are not concerned with being right or wrong |
| Good learning environment | Instructor is patient with all kinds of questions |
| Forming | First stage in the development of a group |
| Storming | Groups see a discrepancy between expectation and reality |
| Norming and Performing | Group gets down to business to accomplish assigned tasks |
| Transforming | Group tasks are completed |
| Variety | Principle of good teaching and group leadership |
| Role Play | Participants observe and practice a skill |
| Taskmaster | someone who reminds the group of its assigned mission |
| Reporter | Speaks on behalf of the group |
| Recorder | Writes down results of the groups activity |
| Super's Career Rainbow | Use when working with a group that is having trouble managing several life roles |
| Networking | Using contacts to find "hidden" vacancies |
| Transferable skills | Skills used in one job that can be used in another |
